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Alloy Navigator

IT Service and Asset Management, refined.

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Overview

Alloy Navigator is an ITIL-based platform that provides a holistic view of IT operations. It integrates IT Service Management (ITSM) and IT Asset Management (ITAM) to help organizations streamline support, manage assets, and ensure compliance. The platform includes automated network discovery, hardware and software inventory, and full lifecycle management capabilities.

✨ Key Features

  • ITIL-based Service Desk
  • Automated Network Inventory
  • Hardware & Software Asset Management
  • CMDB
  • License Compliance
  • Purchase Management
  • Knowledge Base

🎯 Key Differentiators

  • Highly customizable platform without coding
  • Strong focus on ITIL best practices
  • Flexible deployment options (cloud or on-premise)
  • Mature and stable product with a long history

Unique Value: Provides a refined, all-in-one ITSM and ITAM solution that is powerful enough for the enterprise yet flexible enough to adapt to specific business needs.

🎯 Use Cases (4)

Integrated ITSM and ITAM for mid-to-large enterprises Automating IT asset discovery and inventory Managing software licenses and compliance Streamlining IT support with a unified platform

✅ Best For

  • Robust ITAM system with ITIL-based ITSM capabilities.
  • Comprehensive overview of all hardware and software assets.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses needing a simple cloud-only solution
  • MSPs requiring a native multi-tenant RMM platform

🏆 Alternatives

ManageEngine ServiceDesk Plus SysAid Ivanti Service Manager Cherwell (now Ivanti)

Offers a high degree of customization and a more traditional, comprehensive feature set compared to some newer, more streamlined ITSM tools.

💻 Platforms

Web Windows iOS Android API

🔌 Integrations

Microsoft SCCM Lansweeper Microsoft 365 Google Workspace Okta Azure AD

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing

✓ 30-day free trial

Free tier: N/A

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