Alloy Navigator
IT Service and Asset Management, refined.
Overview
Alloy Navigator is an ITIL-based platform that provides a holistic view of IT operations. It integrates IT Service Management (ITSM) and IT Asset Management (ITAM) to help organizations streamline support, manage assets, and ensure compliance. The platform includes automated network discovery, hardware and software inventory, and full lifecycle management capabilities.
✨ Key Features
- ITIL-based Service Desk
- Automated Network Inventory
- Hardware & Software Asset Management
- CMDB
- License Compliance
- Purchase Management
- Knowledge Base
🎯 Key Differentiators
- Highly customizable platform without coding
- Strong focus on ITIL best practices
- Flexible deployment options (cloud or on-premise)
- Mature and stable product with a long history
Unique Value: Provides a refined, all-in-one ITSM and ITAM solution that is powerful enough for the enterprise yet flexible enough to adapt to specific business needs.
🎯 Use Cases (4)
✅ Best For
- Robust ITAM system with ITIL-based ITSM capabilities.
- Comprehensive overview of all hardware and software assets.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses needing a simple cloud-only solution
- MSPs requiring a native multi-tenant RMM platform
🏆 Alternatives
Offers a high degree of customization and a more traditional, comprehensive feature set compared to some newer, more streamlined ITSM tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: N/A
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