CareMessage
The largest patient engagement platform for underserved populations.
Overview
CareMessage is a non-profit organization that provides a HIPAA-compliant patient engagement platform specifically for safety-net healthcare organizations like FQHCs and free clinics. The platform uses simple, accessible technology—primarily SMS text messaging—to help providers communicate with underserved patients, improving health literacy, closing gaps in care, and addressing social determinants of health through targeted outreach and education.
✨ Key Features
- Automated Text-Based Outreach Programs
- Appointment Reminders
- Health Education Messaging
- Disease Management Programs (e.g., Diabetes, Hypertension)
- Patient Surveys and Data Collection
- Referral to Community Resources
🎯 Key Differentiators
- Non-profit status and mission-driven focus on underserved populations
- Designed for simplicity and accessibility (SMS-first)
- Deep expertise in the specific needs of safety-net providers
Unique Value: Provides an affordable, effective, and easy-to-use patient engagement solution that leverages simple text messaging to reach and support the most vulnerable patients.
🎯 Use Cases (5)
✅ Best For
- Federally Qualified Health Center (FQHC) patient engagement
- Closing care gaps for HEDIS measures
- Improving medication adherence through reminders
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Complex, multi-organization care coordination
- In-depth clinical EHR functionality
🏆 Alternatives
While many patient engagement platforms exist, CareMessage is uniquely focused on the financial and workflow constraints of safety-net organizations, making it a more accessible and tailored solution for that market.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Standard tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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