findhelp (formerly Aunt Bertha)
Connecting people and programs.
Overview
findhelp operates a comprehensive social care network that allows individuals to find and apply for social services in their area. Healthcare organizations and other partners can use the platform to connect their patients and clients to community resources, addressing social determinants of health (SDOH). The platform includes features for making referrals, tracking outcomes, and analyzing community needs.
✨ Key Features
- Searchable directory of social service programs
- Closed-loop referral system
- Outcomes tracking and reporting
- Care gap tracker to support governance decisions
- Integration with EHR and other systems
- Analytics on community resource needs and gaps
🎯 Key Differentiators
- Largest and most comprehensive social care network
- Free and anonymous access for individuals
- Focus on ease of use for both seekers and providers
Unique Value: Provides the easiest and most comprehensive way for people to find and connect with social services, with a strong emphasis on privacy and dignity.
🎯 Use Cases (5)
✅ Best For
- Providing enterprise-level SDOH solutions for healthcare organizations.
- Offering analytics to generate insights on community needs and referral patterns.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Clinical data management
- Geospatial analysis of disease outbreaks
- Managing internal public health department workflows
🏆 Alternatives
Compared to network-based platforms, FindHelp prioritizes open, public access to information, making it a powerful tool for direct use by individuals.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Free for individuals to search for services and for non-profits to list their programs.
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