GoTo Resolve
All-in-one IT support, for a fraction of the cost.
Overview
GoTo Resolve is an all-in-one IT management and support solution that combines remote monitoring and management (RMM), remote access and support, and a conversational helpdesk. It is designed to help IT teams and MSPs streamline their workflows, resolve issues faster, and improve the support experience. GoTo Resolve is built on a zero trust security architecture to protect against modern threats.
✨ Key Features
- Remote Monitoring & Management (RMM)
- Remote Access & Support
- Conversational Ticketing & Helpdesk
- Mobile Device Management (MDM)
- Zero Trust Security
🎯 Key Differentiators
- Zero trust security model
- Integrated conversational ticketing
- Generous free tier
Unique Value: Combines essential IT support tools with a zero-trust security approach, making powerful IT management accessible to SMBs.
🎯 Use Cases (4)
✅ Best For
- Providing fast and secure remote support to employees and customers.
- Proactively managing and monitoring IT assets.
- Streamlining helpdesk operations with conversational ticketing.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations that require a standalone, best-of-breed RMM or PSA solution.
🏆 Alternatives
Offers a more modern, security-first approach compared to some traditional remote access tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Basic remote access and ticketing
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