HarmonyPSA (CloudBlue PSA)
The Ultimate PSA for Modern Service Providers.
Overview
HarmonyPSA, now part of CloudBlue, is a fully-featured PSA solution that incorporates a service desk, CRM, and an accounting back-end alongside core PSA functionality. It is designed to support the entire business lifecycle, from lead generation to contract renewal, automating business functions in a single cloud platform. It is particularly strong in managing complex contracts and billing scenarios.
✨ Key Features
- Configurable Service Desk
- Project Management
- Contract Management
- Automated Billing & Invoicing
- CRM & Quoting
- Inventory & Procurement
- Full Accounting Back-end
🎯 Key Differentiators
- Built-in accounting back-end for true end-to-end automation
- Powerful contract management for complex billing
- Highly configurable service desk with custom workflows
Unique Value: Provides a single, enterprise-wide platform with maximum process automation, eliminating handoffs and rekeying from lead to cash to accounting.
🎯 Use Cases (4)
✅ Best For
- Consolidated business automation for MSPs and ISVs with complex billing models.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small teams looking for a very simple, lightweight ticketing tool.
🏆 Alternatives
Offers a more integrated financial and accounting engine than most PSAs, making it more like an ERP for technology service businesses.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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