iGrafx

The Process Intelligence Platform.

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Overview

iGrafx provides a comprehensive suite of tools for business process management and analysis. The platform enables organizations to model, analyze, and improve their business processes. A key component of the iGrafx platform is its simulation capability, which allows users to perform 'what-if' analysis on their process models to identify bottlenecks, optimize resource allocation, and predict the impact of changes.

✨ Key Features

  • Business Process Modeling (BPMN)
  • Discrete-Event Simulation
  • Process Mining and Discovery
  • Performance and Risk Management
  • Collaborative Process Design
  • Dashboards and Reporting
  • Robotic Process Automation (RPA) modeling

🎯 Key Differentiators

  • Combines process modeling, simulation, and process mining in a single platform
  • Strong focus on business process management (BPM) and operational excellence
  • Long-standing reputation in the BPM market

Unique Value: Provides a holistic view of business processes by combining modeling, simulation, and real-world data from process mining, enabling data-driven process improvement.

🎯 Use Cases (5)

Business process improvement and re-engineering Digital transformation initiatives Compliance and risk management Customer journey mapping and optimization IT service management (ITSM) process design

✅ Best For

  • Optimizing back-office business processes
  • Analyzing and improving customer service workflows
  • Ensuring regulatory compliance through process modeling

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • High-fidelity 3D simulation of manufacturing or logistics systems

🏆 Alternatives

SAP Signavio Bizagi Celonis

Compared to pure simulation tools, iGrafx offers a broader BPM context, including tools for process documentation, compliance, and performance management.

💻 Platforms

Web Desktop (Windows)

✅ Offline Mode Available

🔌 Integrations

SAP Microsoft SharePoint Robotic Process Automation (RPA) platforms API for custom integrations

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001 ✓ SOC 2

💰 Pricing

Contact for pricing

✓ 14-day free trial

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