Infermedica

AI-powered solutions for early symptoms assessment, digital triage and care navigation.

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Overview

Infermedica is a digital health company that offers a Medical Guidance Platform for healthcare organizations. Their AI-powered solutions help insurance companies, hospitals, and telemedicine providers to automate patient intake, check symptoms, and navigate patients to the appropriate level of care. Their technology is used by over 100 organizations in more than 30 countries.

✨ Key Features

  • Symptom Checker API
  • Patient Intake Automation
  • Call Center Triage Support
  • Medical Knowledge Base
  • Generative AI for triage

🎯 Key Differentiators

  • Exclusively B2B focus with a highly configurable API platform.
  • Certified as a Class IIb Medical Device in the EU.
  • Combines a proprietary inference engine with generative AI capabilities.

Unique Value: Provides healthcare organizations with a clinically validated and certified AI platform to automate patient triage and care navigation, improving efficiency and patient experience.

🎯 Use Cases (4)

Digital front door for health systems Telemedicine patient intake Insurance member guidance Call center automation

✅ Best For

  • Preliminary symptom assessment and triage with 94% accuracy.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Direct-to-consumer app (their consumer-facing product is Symptomate)
  • Replacing a final diagnosis by a clinician

🏆 Alternatives

Ada Health Buoy Health GYANT Sensely

Offers a more robust, compliant, and enterprise-ready solution compared to consumer-focused apps, with a strong emphasis on API-first integration.

💻 Platforms

API Web

🔌 Integrations

Microsoft Teladoc Health Allianz Partners

🛟 Support Options

  • ✓ Email Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 13485:2016 ✓ ISO 27001:2017 ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

✓ 14-day free trial

Visit Infermedica Website →