Juntos
Building relationships, one conversation at a time.
Overview
Juntos is a technology company that provides a customer engagement platform for financial institutions in emerging markets. The platform uses AI and automated, two-way conversations via SMS and other mobile channels to build trust, improve financial literacy, and encourage positive financial behaviors among customers. Juntos helps MFIs and banks to reduce churn, increase product usage, and improve customer satisfaction by delivering personalized and timely communication.
✨ Key Features
- Automated, two-way customer conversations
- Personalized messaging based on user data
- Behavioral science-based communication
- Multi-channel support (SMS, WhatsApp)
- Analytics and reporting on customer engagement
🎯 Key Differentiators
- Use of behavioral science to design effective conversations
- Focus on building long-term customer relationships, not just transactions
- Proven impact on customer behavior and financial outcomes
Unique Value: Helps financial institutions build meaningful relationships with their customers at scale through personalized mobile conversations.
🎯 Use Cases (4)
✅ Best For
- Partnered with numerous financial institutions in emerging markets.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations looking for a core banking or loan management system.
🏆 Alternatives
Goes beyond simple marketing automation by using behavioral science to drive positive financial behaviors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
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