Kraken

The advanced operating system for utilities

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Overview

Kraken is an advanced, AI-powered operating system for utilities that provides end-to-end management of energy services. It combines advanced grid management with DER optimization, customer engagement, and billing into a single platform. Kraken is designed to help utilities improve customer satisfaction, increase efficiency, and generate new revenue streams.

✨ Key Features

  • Advanced grid management
  • DER optimization
  • Customer engagement and self-service
  • Billing and payments
  • Streamlined field management services
  • AI-powered analytics and insights

🎯 Key Differentiators

  • End-to-end platform covering the entire utility value chain
  • Proven at scale with millions of customers
  • AI-powered for advanced optimization and personalization

Unique Value: Provides a unified and intelligent operating system that enables utilities to transform their business, from customer engagement to grid management.

🎯 Use Cases (5)

Improving customer satisfaction and engagement Optimizing the use of distributed energy resources Streamlining utility operations and reducing costs Creating new products and services Balancing grid demand and supply

✅ Best For

  • Comprehensive monitoring and control of distribution grids
  • Integration and management of behind-the-meter assets

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Utilities looking for a traditional, on-premises ADMS solution

🏆 Alternatives

Opower Bidgely Uplight

Offers a more modern, agile, and customer-focused approach compared to traditional utility software, enabling faster innovation and improved business outcomes.

💻 Platforms

Web Mobile API

🔌 Integrations

Smart meters EV chargers Heat pumps Home batteries

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO

💰 Pricing

Contact for pricing
Visit Kraken Website →