ManageEngine OpManager MSP
Proactive network monitoring for MSPs.
Overview
ManageEngine OpManager MSP is an enterprise-grade network monitoring solution tailored for Managed Service Providers. It allows MSPs to monitor the health, performance, and availability of their clients' network devices, servers, and virtual machines. It supports multi-tenancy and provides client-specific views and reports.
✨ Key Features
- Multi-client Network Monitoring
- Server and VM Performance Monitoring
- Fault and Performance Management
- Customizable Dashboards
- Alerting and Notifications
- Probe-Central Architecture for scalability
🎯 Key Differentiators
- Affordable and transparent pricing
- Comprehensive network monitoring features tailored for MSPs
- Part of the broad ManageEngine suite of IT management tools
- Probe-based architecture for monitoring remote sites
Unique Value: Provides a scalable, affordable, and comprehensive network monitoring solution specifically designed for MSPs to proactively manage client infrastructures and ensure service levels.
🎯 Use Cases (5)
✅ Best For
- Managing multiple customer networks from a single, centralized server.
- Proactively detecting network issues before they impact end-users.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations that need a full RMM suite with patch management and endpoint security
- Teams looking for a SaaS-only, cloud-native monitoring platform
🏆 Alternatives
Offers a dedicated MSP version with multi-tenancy out-of-the-box, which can be more straightforward and cost-effective than adapting enterprise tools for MSP use.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Annual Maintenance and Support (AMS) tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: Monitor up to 10 devices for one client.
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