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🔧 ManageEngine PAM360 MSP

ManageEngine PAM360 MSP

Privileged access management for service providers.

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Overview

ManageEngine PAM360's MSP Edition is a comprehensive privileged access management (PAM) solution designed for Managed Service Providers. It features a multi-tenant architecture that allows MSPs to manage their own and multiple client organizations' privileged accounts from a single, centralized console. The platform provides privileged account governance, just-in-time controls, session monitoring, and threat analytics to secure client networks against privileged access-based attacks.

✨ Key Features

  • Multi-Tenant Architecture
  • Privileged Account Management
  • Privileged Session Management (Recording, Shadowing)
  • Just-In-Time (JIT) Privilege Elevation
  • Privileged User Behavior Analytics (PUBA)
  • SSH Key & SSL Certificate Management
  • Endpoint Privilege Management
  • DevOps Secrets Management
  • Compliance and Auditing Reports

🎯 Key Differentiators

  • Full-stack PAM capabilities in a single platform.
  • Tight integration with the extensive ManageEngine and Zoho product ecosystem.
  • Multi-tenant architecture specifically designed for MSPs.

Unique Value: Offers a holistic, all-in-one PAM solution for MSPs, enabling them to manage and secure privileged access for multiple clients efficiently from a single console.

🎯 Use Cases (5)

Managing privileged passwords and accounts for multiple clients. Securing remote access to client systems without VPNs. Monitoring and auditing all privileged user activity. Enforcing least privilege access for MSP technicians and clients. Meeting regulatory compliance standards for clients.

✅ Best For

  • Centralized PAM for multi-client environments.
  • Secure remote access and session monitoring for MSPs.
  • Comprehensive auditing and compliance reporting.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small MSPs looking for a very simple, password-only management tool.
  • Organizations that do not require multi-tenancy.

🏆 Alternatives

CyberArk Delinea BeyondTrust KeeperPAM

Provides a broader set of PAM features and deeper integration with other IT management tools compared to many password-focused MSP solutions, often at a more competitive price point than high-end enterprise PAM vendors.

💻 Platforms

Web iOS Android Windows Linux

🔌 Integrations

ManageEngine ServiceDesk Plus ManageEngine ADManager Plus ManageEngine OpManager Jira ServiceNow SIEM solutions Vulnerability Scanners Ticketing Systems 2FA Tools SSO Services API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Professional Services available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO/IEC 27001 ✓ PCI DSS ✓ HIPAA ✓ GDPR

💰 Pricing

Contact for pricing

✓ 30-day free trial

Free tier: N/A

Visit ManageEngine PAM360 MSP Website →