MDLive

Quality healthcare, anytime, anywhere.

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Overview

MDLive, part of the Evernorth (Cigna) family, is a large telehealth provider that offers 24/7 access to board-certified doctors and licensed therapists. Patients can receive care for a wide range of conditions via phone, secure video, or a mobile app. Services include urgent care, primary care, behavioral health (therapy and psychiatry), and dermatology. MDLive is primarily offered as a benefit through health plans and employers.

✨ Key Features

  • 24/7 On-Demand Urgent Care
  • Behavioral Health (Therapy & Psychiatry)
  • Dermatology
  • Primary Care
  • ePrescribe
  • Mobile App

🎯 Key Differentiators

  • Strong focus on providing both medical and behavioral health
  • Ability for users to browse and choose their own therapist
  • Quick appointment availability

Unique Value: Offers patients quick and convenient access to a wide range of healthcare services, including robust behavioral health with both therapy and psychiatry.

🎯 Use Cases (4)

Virtual urgent care for common illnesses Ongoing therapy and psychiatry sessions Dermatology consultations for skin conditions Establishing a virtual primary care physician relationship

✅ Best For

  • Employer and health plan sponsored telehealth benefits

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Healthcare providers looking for a platform to use with their own patients (MDLive uses its own network of providers)

🏆 Alternatives

Amwell Teladoc Health Doctor on Demand

MDLive provides more flexibility in choosing a provider compared to match-making services like Talkspace or BetterHelp.

💻 Platforms

Web iOS Android

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO ✓ HIPAA

💰 Pricing

Contact for pricing
Visit MDLive Website →