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PatientTrak

Improve the patient journey and take satisfaction to a whole new level.

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Overview

PatientTrak offers a suite of tools designed to manage and improve the patient journey. Their solutions include patient tracking, online scheduling, appointment reminders, and automated patient satisfaction surveys. The platform aims to resolve pain points in the patient journey and help healthcare organizations grow.

✨ Key Features

  • Automated Patient Surveys
  • Real-time Feedback
  • AI Sentiment Analysis
  • Online Review Generation
  • Patient Flow Management
  • Online Scheduling
  • Appointment Reminders
  • EHR Integration

🎯 Key Differentiators

  • Focus on patient flow and queue management
  • Real-time visibility into wait times and patient status
  • Easy to use and implement

Unique Value: PatientTrak helps healthcare organizations to improve the patient experience and operational efficiency by providing tools to manage the entire patient journey.

🎯 Use Cases (4)

Collecting patient feedback post-visit Improving online reputation on sites like Google and Healthgrades Optimizing patient flow and reducing wait times Automating appointment scheduling and reminders

✅ Best For

  • Sending automated, real-time surveys to patients via text or email.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • In-depth clinical data analysis
  • Organizations not focused on outpatient services

🏆 Alternatives

Clockwise.MD Experity Q-nomy

Offers a more specialized solution for patient flow management compared to general patient engagement platforms.

💻 Platforms

Web

🔌 Integrations

Various EHR systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available

💰 Pricing

Contact for pricing

✓ 14-day free trial

Visit PatientTrak Website →