Q-nomy
Orchestrate the Customer Journey.
Overview
Q-nomy provides a comprehensive platform for managing customer journeys across physical and digital channels. While not exclusively for healthcare, its Q-Flow platform is widely used in hospitals and clinics for patient flow management. This includes virtual queuing, appointment scheduling, and a virtual waiting room to manage patient arrivals and wait times.
✨ Key Features
- Appointment Scheduling
- Virtual Queuing
- Patient Flow Management
- Digital Signage
- Business Process Management
- Customer Interaction Management
🎯 Key Differentiators
- Focus on customer journey orchestration
- Omnichannel capabilities (physical and digital)
- Scalability for large enterprises
Unique Value: Optimizes the entire patient journey, from appointment scheduling to service delivery, across all touchpoints.
🎯 Use Cases (4)
✅ Best For
- Managing patient flow and reducing wait times in large healthcare facilities.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small clinics needing a simple video telehealth solution.
🏆 Alternatives
Provides a more holistic approach to patient flow management compared to standalone virtual waiting room tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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