ServiceNow Asset Management
Automate the full lifecycle of your IT assets.
Overview
ServiceNow IT Asset Management (ITAM) is an enterprise-grade solution that manages the financial, contractual, and inventory aspects of IT assets. It is deeply integrated with the Now Platform, connecting asset data with the CMDB, service management, operations, and security. This allows for the automation of the complete asset lifecycle, from procurement to disposal, while optimizing costs and reducing risk.
✨ Key Features
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- Cloud Cost Management
- Enterprise Asset Management (EAM)
- CMDB Integration
- Automated Workflows
- Contract & Vendor Management
🎯 Key Differentiators
- Single platform architecture (Now Platform)
- Deep integration with ITSM, ITOM, and other ServiceNow modules
- Powerful low-code workflow and automation engine
Unique Value: Provides a single, unified platform to manage all enterprise assets, automate their entire lifecycle, and connect asset data to every other business process, from service to security.
🎯 Use Cases (4)
✅ Best For
- Global enterprises standardizing their IT and asset management processes on a single platform
- Highly regulated industries requiring strong audit and compliance trails for assets
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small to medium-sized businesses due to cost and complexity
- Organizations needing a simple, standalone asset tracking tool
🏆 Alternatives
Offers a more integrated, single-platform solution compared to best-of-breed point solutions, eliminating data silos and reducing the complexity of integrations.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Included in subscription tier)
🔒 Compliance & Security
💰 Pricing
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