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🔧 ServiceNow Hardware Asset Management

ServiceNow Hardware Asset Management

Track and manage the lifecycle of your hardware assets, both physical and consumable.

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Overview

ServiceNow Hardware Asset Management (HAM) is a comprehensive solution built on the ServiceNow platform that helps organizations manage the entire lifecycle of their IT hardware. It provides visibility into hardware assets, automates management processes, and helps control costs. The platform tracks assets from procurement to disposal, including details on financials, contracts, and inventory.

✨ Key Features

  • Asset Lifecycle Automation
  • Hardware Normalization
  • Hardware Asset Workspace
  • Mobile Asset Inventory
  • Stockroom Management
  • Asset Auditing

🎯 Key Differentiators

  • Native integration with the broader ServiceNow platform (ITSM, CMDB)
  • Single platform for enterprise automation
  • AI-powered capabilities

Unique Value: Provides a single system of action for the enterprise to track and manage the entire lifecycle of hardware assets, deeply integrated with ITSM workflows.

🎯 Use Cases (4)

Tracking hardware assets throughout their lifecycle Automating IT asset workflows Managing hardware inventory and stockrooms Ensuring hardware asset compliance

✅ Best For

  • Enterprise-scale IT asset management
  • Integration with IT Service Management (ITSM) processes

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with very simple asset tracking needs

🏆 Alternatives

Flexera Ivanti ManageEngine AssetExplorer

Offers a more unified platform approach compared to point solutions, enabling seamless integration between asset management and other IT processes.

💻 Platforms

Web iOS Android API

🔌 Integrations

Microsoft SCCM Jamf Workday SAP Oracle

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ FedRAMP ✓ ISO/IEC 27001 ✓ SOC 1 Type 2 ✓ SOC 2 Type 2

💰 Pricing

Contact for pricing

✓ 14-day free trial

Visit ServiceNow Hardware Asset Management Website →