ServiceNow Hardware Asset Management
Track and manage the lifecycle of your hardware assets, both physical and consumable.
Overview
ServiceNow Hardware Asset Management (HAM) is a comprehensive solution built on the ServiceNow platform that helps organizations manage the entire lifecycle of their IT hardware. It provides visibility into hardware assets, automates management processes, and helps control costs. The platform tracks assets from procurement to disposal, including details on financials, contracts, and inventory.
✨ Key Features
- Asset Lifecycle Automation
- Hardware Normalization
- Hardware Asset Workspace
- Mobile Asset Inventory
- Stockroom Management
- Asset Auditing
🎯 Key Differentiators
- Native integration with the broader ServiceNow platform (ITSM, CMDB)
- Single platform for enterprise automation
- AI-powered capabilities
Unique Value: Provides a single system of action for the enterprise to track and manage the entire lifecycle of hardware assets, deeply integrated with ITSM workflows.
🎯 Use Cases (4)
✅ Best For
- Enterprise-scale IT asset management
- Integration with IT Service Management (ITSM) processes
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses with very simple asset tracking needs
🏆 Alternatives
Offers a more unified platform approach compared to point solutions, enabling seamless integration between asset management and other IT processes.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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