SuperOps.ai
The Future-Ready, Unified PSA-RMM Platform.
Overview
SuperOps.ai is a unified platform designed for modern MSPs, merging Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) into a single solution. It aims to reduce operational complexity by eliminating the need for multiple tools. The platform leverages AI and intelligent automation for tasks like patching, updates, and ticket routing to improve efficiency and response times.
✨ Key Features
- Unified PSA and RMM
- AI-Powered Automation
- Intelligent Alerting
- Real-time Asset Management
- Integrated Service Desk
- Client and Project Management
🎯 Key Differentiators
- Modern, clean, and intuitive user interface
- Designed from the ground up as a unified PSA-RMM platform
- Strong focus on AI and automation for operational efficiency
- Flexible, modular pricing
Unique Value: Offers a truly unified and modern PSA-RMM experience, powered by AI, that helps MSPs operate more efficiently and deliver better service without the complexity of managing multiple, disjointed tools.
🎯 Use Cases (4)
✅ Best For
- Helping growing MSPs scale their operations with a unified, modern toolset
- Using intelligent alerts to reduce noise and focus on actionable issues
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises with dedicated, separate tools for each function
- Internal IT teams that do not need PSA functionality
🏆 Alternatives
Compared to Atera and Syncro, SuperOps.ai often receives praise for its superior UI/UX and modern design. Unlike legacy players like ConnectWise, it was built as a unified platform from day one, avoiding the clunkiness of integrated acquisitions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
✓ 21-day free trial
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