SurveySparrow
Turn Surveys into Conversations.
Overview
SurveySparrow is a comprehensive experience management platform that aims to improve survey completion rates by making them more engaging. It offers a conversational interface similar to a chat application, which helps in creating a more personal and interactive experience for the respondent. The platform supports customer experience, employee experience, and product experience use cases.
✨ Key Features
- Conversational, chat-like surveys
- NPS (Net Promoter Score) surveys
- Offline data collection
- 360-degree feedback tools
- Case management for closing the feedback loop
- White-labeling and customization
🎯 Key Differentiators
- Dual UI (chat-like and form-based)
- Built-in 360-degree feedback and case management tools
- Focus on turning surveys into conversations for higher engagement
Unique Value: Boosts survey response rates by offering an engaging, conversational experience, combined with a full suite of tools for managing feedback.
🎯 Use Cases (5)
✅ Best For
- Creating engaging, conversational surveys
- Employee 360-degree feedback
- NPS tracking and management
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Highly technical or academic research requiring complex question types and deep statistical analysis
🏆 Alternatives
More conversational than SurveyMonkey and offers a more comprehensive experience management toolset than Typeform.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: 100 responses per month, 10 questions per survey.
🔄 Similar Tools in Survey Tools
SurveyMonkey
A versatile, data-driven platform for creating and distributing surveys for various research needs....
Qualtrics CoreXM
An enterprise-level platform for complex research and experience management (XM)....
Typeform
A tool known for its visually appealing and conversational survey interface....
Jotform
A powerful online form builder with extensive customization and data collection capabilities....
Google Forms
A free and simple tool for creating surveys, quizzes, and forms....
QuestionPro
A comprehensive survey and research platform for enterprises and academic institutions....