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Teladoc Health (Platform Services)

The global leader in whole-person virtual care.

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Overview

Teladoc Health, a major name in virtual care, offers its technology platform as a white-label solution for hospitals and health systems. The Solo™ platform is designed to integrate with existing technologies like EMRs and clinical workflows, allowing organizations to extend their own brand of virtual care across the continuum, from inpatient to outpatient services.

✨ Key Features

  • Configurable Virtual Care Platform (Solo™)
  • Integration with Microsoft Teams
  • Deep EMR/EHR Integration
  • Inpatient & Outpatient Workflows
  • Telehealth Devices and Robots
  • Analytics and Reporting
  • 24/7 Proactive Monitoring and Support

🎯 Key Differentiators

  • Breadth of services covering the entire continuum of care
  • Strong brand recognition and market leadership
  • Integration with Microsoft Teams for streamlined clinical workflows

Unique Value: Provides a single, integrated enterprise platform that allows health systems to deploy and scale their own branded virtual care services across any clinical workflow, backed by industry-leading support and reliability.

🎯 Use Cases (4)

Large Health Systems & Hospitals Inpatient Specialty Care (e.g., Telestroke, Virtual Nursing) Outpatient and Ambulatory Care Emergency Services

✅ Best For

  • Virtual nursing to address workforce shortages
  • Extending specialty care access in rural hospitals

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small private practices or individual providers.

🏆 Alternatives

Amwell eVisit VSee

Offers a more comprehensive suite of inpatient and outpatient solutions and deeper hardware integration compared to many competitors.

💻 Platforms

Web iOS Android API Hardware

🔌 Integrations

Microsoft Teams 60+ EMRs including Epic and Cerner

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO

💰 Pricing

Contact for pricing
Visit Teladoc Health (Platform Services) Website →