Twistle (by Health Catalyst)
Automating patient-centered communication.
Overview
Twistle, now part of Health Catalyst, is a powerful communication automation platform. It allows healthcare organizations to build and deploy customized communication pathways that guide patients through specific care episodes, such as surgery, chronic disease management, or maternity care. Using SMS, IVR, and secure messaging, Twistle delivers education, reminders, and collects patient-reported data, alerting care teams when manual intervention is needed.
✨ Key Features
- Automated communication pathways
- Multi-channel delivery (SMS, IVR, app)
- Patient-reported outcome (PRO) collection
- EHR integration
- Clinical trial support
- Turn-by-turn guidance for patients
🎯 Key Differentiators
- Highly customizable and flexible pathway builder
- Integration with Health Catalyst's broader data and analytics platform
- Ability to support a wide range of clinical use cases
Unique Value: Provides a highly scalable and customizable platform to automate patient communication and monitoring, enabling care teams to manage large patient populations effectively.
🎯 Use Cases (4)
✅ Best For
- Reducing surgical cancellations and no-shows
- Monitoring patients remotely to avoid complications
- Automating routine patient follow-up
💡 Check With Vendor
Verify these considerations match your specific requirements:
- In-room patient entertainment
- Organizations needing a simple content library without communication workflows
🏆 Alternatives
Offers greater flexibility in building custom communication pathways compared to more rigid, pre-defined solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
🔄 Similar Tools in Health Literacy Tools
Healthwise
Provides evidence-based health education content and patient engagement solutions for health systems...
Krames (WebMD Ignite)
Offers patient education and consumer engagement solutions, combining WebMD's brand recognition with...
Elsevier Patient Education
Provides interactive, evidence-based patient education materials designed for consistency and compre...
UpToDate (Patient Education)
Offers patient education materials as part of its renowned clinical decision support system, ensurin...
MedBridge
Combines clinical education and professional development for staff with a patient engagement platfor...
GetWell
A comprehensive patient and family engagement platform for hospitals, offering inpatient, outpatient...