UiPath

The Foundation of Innovation.

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Overview

UiPath is an enterprise automation platform that specializes in Robotic Process Automation (RPA). It allows businesses to build, manage, and run software robots that emulate human actions to interact with digital systems and software. While its core is RPA for business processes, it also has strong capabilities for IT process automation, including automating service desk tasks, infrastructure management, and application monitoring.

✨ Key Features

  • Robotic Process Automation (RPA)
  • AI and Machine Learning capabilities (AI Center)
  • Low-code/No-code visual workflow designer (Studio)
  • Attended and Unattended Robots
  • Process Mining and Discovery
  • Centralized management and orchestration (Orchestrator)

🎯 Key Differentiators

  • Comprehensive end-to-end automation platform, from process discovery to execution.
  • Strong AI and machine learning integration.
  • Large developer community and marketplace for pre-built components.

Unique Value: Provides a comprehensive platform to discover, build, manage, and measure automation across the enterprise, powered by RPA and AI.

🎯 Use Cases (6)

IT Service Management Automation User Provisioning and Administration System Monitoring and Reporting Data Entry and Migration Customer Service Automation Finance and Accounting Automation

✅ Best For

  • Automating employee onboarding processes across multiple IT systems.
  • Automating the resolution of common IT support tickets.
  • Extracting data from legacy systems and entering it into modern applications.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Infrastructure provisioning and configuration management (IaC tools are better).
  • Complex software development and CI/CD pipelines.
  • High-frequency, low-latency API-based automation.

🏆 Alternatives

Automation Anywhere Blue Prism Microsoft Power Automate

Offers a more mature and feature-rich RPA platform compared to many competitors, with a stronger focus on AI-driven automation and process discovery.

💻 Platforms

Web Windows API

🔌 Integrations

SAP Salesforce ServiceNow Oracle Microsoft Office Citrix Mainframe applications

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO 27001 ✓ ISO 9001 ✓ HIPAA ✓ FedRAMP

💰 Pricing

Contact for pricing
Free Tier Available

✓ 60-day free trial

Free tier: Community Edition with limited features for individuals and small businesses.

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