Whatfix
The Digital Adoption Platform for Enterprises.
Overview
Whatfix is a comprehensive Digital Adoption Platform (DAP) designed to help enterprises maximize the return on their software investments. It provides a suite of tools for creating interactive guidance, contextual support, and on-demand training directly within any web-based application. Whatfix is used by large organizations to improve employee onboarding, reduce support costs, and drive the adoption of enterprise software like Salesforce, SAP, and Workday.
✨ Key Features
- Interactive Walkthroughs
- Contextual Self-Help
- Smart Tips & Pop-ups
- Task Lists
- Analytics & Insights
- Multi-format Content Creation
🎯 Key Differentiators
- Patented no-code editor for easy content creation.
- Multi-format content output (videos, PDFs, slideshows).
- Strong focus on enterprise needs and integrations.
Unique Value: Whatfix empowers enterprises to unlock the full potential of their software by providing users with personalized, contextual, and interactive guidance.
🎯 Use Cases (5)
✅ Best For
- Training employees on new or updated enterprise software.
- Providing in-app guidance to customers to improve product adoption.
- Reducing support tickets by offering contextual self-help.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Startups and small businesses with limited budgets.
🏆 Alternatives
Whatfix is often praised for its user-friendly content creation tools and its ability to generate multiple content formats from a single source, which sets it apart from some of its competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Custom tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
🔄 Similar Tools in Adoption Platforms
Pendo
Provides product analytics, in-app guidance, and user feedback tools to help software companies crea...
WalkMe
A no-code platform that provides in-app guidance and automation to simplify the user experience acro...
Appcues
A no-code platform for building beautiful and effective in-app user onboarding and engagement experi...
UserGuiding
A no-code user onboarding platform that helps you create interactive product tours, checklists, and ...
Stonly
An interactive guidance and knowledge base platform that helps businesses provide better self-servic...
Userpilot
A product growth platform that helps SaaS teams increase user adoption and retention with personaliz...