📋 Automated Ticket Routing

Atera

The All-in-One IT Management Platform.

Atera offers a unified platform with RMM, PSA, remote access, and billing for MSPs and IT professionals.

For more tool information ➜

Gorgias

The Ecommerce Helpdesk.

Gorgias is a customer service platform designed specifically for e-commerce stores, deeply integrating with Shopify, Magento, and BigCommerce.

For more tool information ➜

LiveAgent

Customer service software for businesses of all sizes.

LiveAgent is an omnichannel help desk software that streamlines communication from various channels into a single inbox.

For more tool information ➜

Zendesk

Champions of customer service.

Zendesk provides a customer service platform that includes ticketing, messaging, and a help center.

For more tool information ➜

N-able MSP Manager

Simplified PSA for smarter service delivery.

A cloud-based PSA and ticketing solution designed to be straightforward and efficient for growing MSPs.

For more tool information ➜

ConnectWise PSA

The Business Management Platform for TSPs.

ConnectWise PSA is a professional services automation tool that helps technology solution providers manage their business.

For more tool information ➜