Customer Feedback

Compare 97 customer feedback tools to find the right one for your needs

๐Ÿ“‚ Subcategories

๐Ÿ”ง Tools

Compare and find the best customer feedback for your needs

Judge.me

Product Reviews for Shopify, BigCommerce, and WooCommerce.

An affordable and feature-rich product review app for eCommerce platforms.

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Vocal Video

The #1 remote video testimonial platform.

An all-in-one platform for collecting, editing, and sharing pro-quality testimonial videos.

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Nicereply

Measure and improve the quality of your customer experience.

A survey tool for measuring CSAT, NPS, and CES.

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Product Fruits

Digital Adoption Platform for Web-Based Apps.

A user onboarding and digital adoption platform that includes in-app surveys.

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Zonka Feedback

The AI Feedback Intelligence Platform.

An omnichannel customer experience management platform.

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Okendo

The Customer Marketing Platform for Fast-Growing Shopify Brands.

A customer marketing platform focused on helping Shopify brands collect and showcase high-impact social proof.

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Testimonial.to

Collect video testimonials from your customers in minutes.

A tool for collecting and embedding video and text testimonials with ease.

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Zonka Feedback

The AI-Powered Customer Feedback & Intelligence Platform.

An omnichannel feedback platform with support for offline surveys.

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Featurebase

Collect, manage, and prioritize feedback in one place.

A feedback management platform for collecting feature ideas, tracking bugs, and communicating product updates.

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Jotform

The Easiest Online Form Builder.

A versatile online form builder with extensive customization.

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Satismeter

Customer feedback from right inside your product.

An in-app survey tool for collecting feedback from SaaS users.

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Birdeye

The all-in-one Experience Marketing platform for multi-location businesses.

A platform that helps businesses manage online reputation, connect with customers, and gain insights.

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AskNicely

The Frontline Success Platform.

A platform focused on customer experience and frontline teams.

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Jotform

Easy-to-use online form builder for every business.

A powerful online application that allows anyone to quickly create custom online forms.

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Refiner

The survey platform for data-driven SaaS teams.

A highly customizable survey tool for SaaS, focused on in-app feedback and integrations.

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Reviews.io

The all-in-one review solution.

A Google-licensed review platform that helps businesses collect, manage, and publish customer reviews.

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Survicate

The effortless customer feedback tool.

A customer feedback platform for targeted surveys.

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InMoment

The easiest way to improve experiences.

An enterprise customer experience (CX) platform that combines feedback data, business data, and market data.

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Stamped

Reviews and Loyalty for Ecommerce Brands.

A platform for eCommerce businesses to manage customer reviews, loyalty programs, and user-generated content.

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Jotform

The Easiest Online Form Builder.

A powerful and highly customizable online form builder with a vast template library.

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Sprig (formerly UserLeap)

In-context user insights, at scale.

A user insights platform for capturing in-context feedback through targeted micro-surveys and concept tests.

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Pointerpro

Create assessments that bring you business.

A tool for creating interactive assessments and personalized reports.

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AskNicely

The Frontline Success Platform.

A customer experience platform focused on empowering frontline teams with real-time feedback.

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AskNicely

The #1 Rated Customer Experience Platform for Service Businesses.

A customer experience platform focused on empowering frontline teams with real-time feedback.

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Delighted

The fastest and easiest way to gather actionable feedback.

A turnkey customer experience platform for collecting feedback via surveys.

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QuestionPro

Online Survey Software and Tools.

A comprehensive online survey platform with advanced features.

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InMoment

The leader in Experience Improvement (XI).

A comprehensive CX platform that combines technology with expert services.

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Survicate

One platform to turn feedback into impact.

A customer feedback platform for collecting feedback across the entire customer journey.

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Sprig

The AI-powered platform for modern product research.

A user insights platform that helps product teams conduct research and gather in-the-moment feedback.

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SurveyMonkey

Powering curious individuals and organizations to measure, benchmark, and act on the opinions that matter.

A global leader in survey software.

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Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve experience management (XM) platform for gathering customer and employee feedback.

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Delighted

The fastest and easiest way to gather actionable feedback.

A turnkey customer experience platform for collecting feedback via NPS, CSAT, CES, and more.

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Google Forms

Create online forms and surveys for free.

A free online tool for creating surveys, quizzes, and forms.

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Qualtrics

The operating system for experience management.

An enterprise-grade platform for experience management (XM).

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Survicate

The effortless survey tool for smart feedback collection.

A customer feedback platform for collecting insights through targeted website, in-product, and mobile surveys.

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Survicate

The effortless survey software.

A customer feedback platform for collecting insights across the entire customer journey.

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UserTesting

Human insight for the enterprise.

A platform for getting video-based feedback from real people on products, apps, and websites.

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UserGuiding

The #1 User Onboarding Platform.

A no-code platform for building user onboarding experiences, including in-app NPS surveys.

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Appcues

The Product-Led Growth Platform.

A platform for building in-app user onboarding and engagement experiences without code.

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Podium

The all-in-one lead-to-loyalty platform for local business.

A communication and payments platform that helps local businesses manage their online reputation and customer interactions.

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Retently

The Customer Experience Platform for Mid-Market B2B Companies.

A survey platform focused on automation, segmentation, and churn prevention.

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Instabug

The platform for Mobile Monitoring, Crash Reporting, and User Feedback.

A comprehensive solution for mobile app monitoring, crash reporting, and user feedback.

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Knock CRM

The most innovative, trusted, and fun platform in multifamily.

An integrated suite of front office technology for multifamily owners and operators.

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Sprig

In-context user insights, at scale.

A user insights platform that captures real-time feedback from users within a product or website.

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SurveySensum

AI-Powered Customer Feedback Platform.

An AI-enabled platform for collecting and analyzing customer feedback.

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Usersnap

Your all-in-one user feedback & bug tracking tool.

A customer feedback platform for SaaS companies.

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Canny

Build better products with customer feedback.

A feedback management platform for product teams to capture, prioritize, and track feature requests.

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Nicereply

The easiest way to measure customer satisfaction.

A customer satisfaction survey tool designed for support teams.

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Mouseflow

The behavior analytics platform that shows why your visitors aren't converting.

A behavior analytics tool with session replay, heatmaps, and feedback forms.

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CustomerGauge

The Account Experienceโ„ข Company.

An account-based experience platform for B2B companies.

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Feedier

The Agile Experience Management Platform.

A feedback management platform that helps businesses collect, analyze, and act on customer and employee feedback.

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Wootric

Modern Experience Management for the CX Champion.

A customer experience management platform, now part of InMoment.

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Canny

Build better products with customer feedback.

A feedback management tool for collecting, prioritizing, and tracking customer feedback.

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GetFeedback

The agile customer experience platform.

A customer experience (CX) solution from SurveyMonkey, designed to help businesses understand and improve their customer journey.

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Alchemer

The Enterprise Feedback Platform for People-First Companies.

A flexible and powerful feedback and data collection platform.

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UserVoice

The Product Feedback Management Software for Growing SaaS Businesses.

A product feedback management platform that helps companies listen to customers and make data-driven product decisions.

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Typeform

Create forms, surveys, & quizzes that people enjoy answering.

A software as a service (SaaS) company that specializes in online form building and online surveys.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

A versatile form and survey builder known for its engaging, one-question-at-a-time interface.

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Medallia

The Leader in Customer and Employee Experience.

An enterprise-grade experience management platform for capturing and analyzing omnichannel feedback.

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Promoter.io

The most actionable Net Promoter Score (NPS) platform.

A dedicated platform for capturing and acting on NPS feedback.

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UserVoice

The easiest way to turn customer feedback into product intelligence.

A product feedback management platform that helps companies listen to their customers and make data-driven product decisions.

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SurveySparrow

Turn Surveys into Conversations.

An experience management platform that uses a conversational interface to increase survey engagement.

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GetFeedback

The agile customer experience solution.

A customer experience platform purpose-built for the Salesforce ecosystem.

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GetFeedback

The Agile Customer Experience Platform.

A customer experience (CX) platform by SurveyMonkey for collecting feedback across channels.

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Medallia

The Leader in Experience Management.

An enterprise platform for capturing and acting on customer and employee signals in real time.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder that specializes in creating conversational and engaging data collection experiences.

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Pendo

The all-in-one product experience platform.

A product experience platform that provides user analytics, in-app guidance, and feedback collection.

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Qualaroo

Get valuable insights from your users. In context.

A contextual feedback tool that uses 'Nudges' to survey users on websites and apps.

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SurveyMonkey

Powering curious individuals and organizations to measure, benchmark, and act on the opinions that drive success.

A versatile online survey tool that supports a wide range of use cases, including NPS.

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Forsta

The New Frontier of Experience & Research Technology.

A global provider of market research, customer experience (CX), and employee experience (EX) technology.

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Yotpo

The leading eCommerce marketing platform.

An eCommerce marketing platform with solutions for reviews, visual marketing, loyalty, referrals, and SMS marketing.

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PowerReviews

Doing More with UGC to Grow Your Business.

A software company that provides tools for brands and retailers to manage user-generated content, including ratings and reviews.

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Microsoft Forms

Easily create surveys, quizzes, and polls.

A simple app for creating surveys, quizzes, and polls, part of the Microsoft 365 suite.

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Zoho Survey

Create surveys, get answers, and make better decisions.

An online survey and questionnaire creation software.

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Forsta

The Human Experience (HX) Platform.

A comprehensive platform for market research, customer experience, and employee experience.

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Qualtrics CoreXM

The leader in experience management.

An enterprise-grade platform for collecting, analyzing, and acting on experience data.

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SurveyMonkey

A global leader in survey software.

Online survey development and management platform.

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SurveyMonkey

The World's Most Popular Free Online Survey Tool.

A global leader in survey software, enabling users to create, send, and analyze surveys.

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Qualaroo

Get valuable insights from your customers, in context.

A user research and customer feedback software that helps you ask the right questions at the right time.

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Mopinion

The #1 All-in-one User Feedback Platform for Web, App and Email.

A user feedback software for collecting and analyzing feedback from websites, mobile apps, and email campaigns.

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Qualaroo

Ask the right questions at the right time.

A user research and customer feedback software that uses targeted on-site surveys (Nudges).

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SurveySparrow

Turn surveys into conversations.

An omnichannel experience management platform that helps you create engaging, conversational surveys.

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Qualtrics CoreXM

The World's Most Powerful Experience Management Platform.

An enterprise-grade platform for experience management, including customer and employee feedback.

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Real Geeks

We're here to be your ultimate tech sidekick, so you can do what you enjoyโ€”helping people and closing deals.

An all-in-one real estate sales and marketing solution with IDX websites, a CRM, and lead generation services.

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Hotjar

Understand what your users are really doing on your site.

A product experience insights tool that combines user behavior analytics with feedback.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

Provides behavior analytics and feedback data to help you understand your users.

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ProProfs Survey Maker

Create Online Surveys & Polls with Ease.

A versatile survey tool with a wide range of templates and customization options.

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Qualtrics CustomerXM

The leader in customer experience and creator of the Experience Management (XM) category.

An enterprise-grade platform for managing the entire customer experience, including NPS.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that provides behavior analytics and feedback data.

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Bazaarvoice

The voice of your customers, at scale.

Provides software that allows brands and retailers to collect and display user-generated content (UGC).

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Yardi Voyager

The industry-leading accounting and property management platform for real estate.

A web-based, fully integrated platform for managing real estate portfolios.

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Trustpilot

Reviews you can trust.

A leading global review platform that helps businesses collect and manage customer reviews.

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Top Producer CRM

Proven real estate software since 1982.

A real estate CRM system to help agents capture leads, stay organized, and manage client databases.

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ShowingTime

Showing Management and Market Stats for Agents, Brokers and MLSs.

A widely used showing management and scheduling technology in residential real estate.

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Showing Pro

Automated Showing Feedback For Your Listings.

Software that automates following up on showing feedback by integrating with electronic lockboxes.

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Profusion360 Showing Feedback

A Completely Automated Showing Feedback System.

A feature-rich real estate showing feedback system for agents, teams, and offices.

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eAgentFeedback

Showing Feedback System Software for Real Estate Agents and Realtorsยฎ.

An online software designed to automate the process of collecting showing feedback from real estate agents.

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