CloudRadial
The Unified Client Portal for MSPs.
Overview
CloudRadial is a client portal and account management platform designed specifically for Managed Service Providers (MSPs). It aims to replace traditional, reactive support models with a proactive, self-service experience for clients. The platform unifies ticketing, reporting, training, and account management into a single, branded portal, helping MSPs to scale their services and improve client satisfaction.
✨ Key Features
- Unified Client Portal
- QBR and Service Reporting Automation
- Ticketing and Service Catalog
- Microsoft 365 Integration
- Policy and Compliance Management
- Client Training and Onboarding
- Custom Branding
🎯 Key Differentiators
- Deep focus on Client Services Automation (CSA)
- Automated QBR and reporting capabilities
- Extensive integration with Microsoft 365
Unique Value: CloudRadial transforms the MSP-client relationship from reactive to proactive by providing a single pane of glass for all client interactions, reporting, and services.
🎯 Use Cases (4)
✅ Best For
- Standardizing client reporting and account management
- Creating a branded, professional client experience
- Reducing support overhead through a self-service catalog
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that are not MSPs
- Organizations needing a primary RMM or PSA tool
🏆 Alternatives
Compared to basic portals included with PSAs, CloudRadial offers a much richer, more automated, and more comprehensive client experience focused on account management and value demonstration.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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