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🔧 Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI)

The AIOps solution for the modern enterprise.

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Overview

Splunk IT Service Intelligence (ITSI) is an AIOps platform that leverages AI and machine learning to provide visibility into the health of critical IT services. It helps teams predict and prevent problems, simplify incident investigation, and accelerate remediation by correlating data from across the IT landscape.

✨ Key Features

  • Service-centric monitoring
  • Predictive analytics
  • Anomaly detection
  • Event analytics and correlation
  • Automated remediation with adaptive response

🎯 Key Differentiators

  • Leverages the power of the core Splunk data platform for analytics
  • Highly customizable and extensible
  • Strong in both IT operations and security use cases

Unique Value: Provides a data-driven approach to IT operations, enabling teams to move from reactive firefighting to proactive, predictive service management.

🎯 Use Cases (4)

IT service monitoring Predictive IT analytics Incident investigation and response Business service monitoring

✅ Best For

  • Predicting service degradation based on historical performance data
  • Automating security responses to threats detected in logs

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations without an existing investment in or expertise with the Splunk platform

🏆 Alternatives

Dynatrace Datadog ServiceNow Elastic

Offers deeper and more flexible data analysis capabilities compared to many competitors, thanks to its foundation on the Splunk platform.

💻 Platforms

Web API

🔌 Integrations

Extensive integrations through Splunkbase apps Integrates with a wide range of data sources, security tools, and IT operations tools

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ FedRAMP ✓ PCI DSS

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: N/A

Visit Splunk IT Service Intelligence (ITSI) Website →