📋 MSP Help Desk Software

Desk365

AI-powered helpdesk ticketing system.

An AI-powered help desk that streamlines customer interactions and integrates deeply with Microsoft Teams.

For more tool information ➜

NinjaOne

The world's easiest-to-use RMM software.

A unified IT operations platform that combines RMM, endpoint management, and a built-in ticketing system.

For more tool information ➜

SuperOps.ai

The ultimate RMM and PSA tool, powered with AI.

A unified PSA-RMM platform for modern MSPs, focusing on automation and AI-driven efficiency.

For more tool information ➜

HaloPSA

The faster, simpler way to manage your entire MSP business.

An all-inclusive PSA software with no tiered plans, offering features like service desk, CRM, and billing.

For more tool information ➜

Atera

The all-in-one IT management platform, powered by Action AI™

Combines RMM, PSA, Helpdesk, and Ticketing with AI to boost organizational efficiency at scale.

For more tool information ➜

Syncro

The integrated business platform for running a profitable MSP.

A combined RMM and PSA platform for MSPs, offering per-user pricing with unlimited endpoints.

For more tool information ➜

Freshservice

Delightful, right-sized service management for all.

A unified, AI-powered IT service management (ITSM) platform for IT management and operations.

For more tool information ➜

Pulseway

The ultimate all-in-one remote IT monitoring and management platform.

An RMM platform that lets MSPs monitor and control IT systems from any smartphone, tablet, or desktop.

For more tool information ➜

Datto RMM

Secure, cloud-based RMM for modern MSPs.

A cloud-based RMM platform that enables MSPs to remotely monitor, manage, and secure client endpoints.

For more tool information ➜

Zoho Desk

The industry's first context-aware help desk.

An omnichannel customer service software that helps businesses manage support activities and improve agent productivity.

For more tool information ➜

N-able N-sight RMM

Manage, monitor, and secure your network from a unified web-based console.

A comprehensive RMM platform for MSPs to proactively monitor, manage, and secure client IT environments.

For more tool information ➜

LiveAgent

Customer service software for businesses of all sizes.

An intuitive, multi-channel help desk and live chat software with ticketing and automation features.

For more tool information ➜

HappyFox

A better help desk for a happier team.

A practical help desk and customer support software solution with ticketing, automation, and asset management.

For more tool information ➜

SolarWinds Service Desk

Drive growth and deliver exceptional support with a service desk purpose-built for MSPs.

An IT service management (ITSM) platform that helps MSPs manage incidents, assets, and service delivery.

For more tool information ➜

GoTo Resolve for MSP

All-in-one IT management and support, built for MSPs.

An all-in-one IT management solution with RMM, remote access, and ticketing, secured by a zero trust architecture.

For more tool information ➜

Acronis Cyber Protect Cloud

Unifies cybersecurity, data protection, and endpoint management in one integrated solution.

An all-in-one platform for MSPs that integrates backup, disaster recovery, cybersecurity, and management tools.

For more tool information ➜

Zendesk

Champions of customer service.

A scalable customer support platform offering omnichannel support, customizable workflows, and extensive integrations.

For more tool information ➜

Spiceworks Help Desk

The free help desk software for IT pros and their teams.

A free, ad-supported help desk and ticketing system for IT professionals and MSPs.

For more tool information ➜

Jira Service Management

High-velocity ITSM for all teams.

An ITSM solution for IT teams and MSPs to streamline service delivery and team collaboration.

For more tool information ➜

ManageEngine ServiceDesk Plus MSP

All-in-one ITSM solution for managed service providers.

A web-based, multi-tenant ITSM suite for MSPs with help desk, asset management, and billing.

For more tool information ➜

Itarian

The Complete, Easy-to-Use Platform for MSPs.

An MSP-focused platform combining RMM, service desk, and endpoint security in one system.

For more tool information ➜

ConnectWise PSA

The industry's leading professional services automation (PSA) solution.

A comprehensive PSA tool for MSPs, covering help desk, billing, project management, and more.

For more tool information ➜

Kaseya VSA

The ultimate remote monitoring and endpoint management solution.

An RMM tool offering remote control, patch management, and policy-based automation for MSPs.

For more tool information ➜