πŸ”§ Tools in Service Desk MSP

NinjaOne

The world's easiest-to-use unified IT operations platform.

A unified platform for endpoint management, monitoring, and support, known for its intuitive interface and fast performance.

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SuperOps.ai

The AI-powered PSA-RMM platform for ambitious MSPs.

A modern, unified PSA and RMM platform designed to help MSPs scale efficiently with AI and intelligent automation.

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HaloPSA

The All-in-One PSA Software for MSPs.

A comprehensive PSA platform offering a single, all-inclusive solution for MSPs to manage their entire business.

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InvGate Service Desk

A future-proof Service Management solution.

A flexible, no-code ITSM solution for companies looking for modern agility and enterprise scalability.

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Atera

The All-in-One IT Management Platform for MSPs and IT Professionals.

Combines RMM, PSA, remote access, and billing into a single platform with a per-technician pricing model.

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Syncro

The All-in-One RMM and PSA Platform for MSPs.

A combined RMM, PSA, and remote access platform for MSPs, featuring a simple per-user pricing model.

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Pulseway

The ultimate IT monitoring and management software.

A mobile-first RMM platform that allows IT professionals to manage and monitor their infrastructure from anywhere.

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Freshservice

Delightful, right-sized ITSM for everyone.

A cloud-based IT Service Management (ITSM) solution that helps organizations modernize their IT and other business functions.

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SherpaDesk

The All-in-One, PSA, RMM, and Remote Support Solution.

An integrated solution combining PSA, RMM, and remote support, designed for MSPs, IT departments, and professional services.

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SysAid

ITSM that just works.

An all-in-one ITSM, service desk, and asset management solution with a strong focus on automation and AI.

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Accelo

The #1 Service Operations Automation Platform.

A cloud-based platform for managing all aspects of client work, from sales and quotes to projects, tickets, and retainers.

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SolarWinds Service Desk

AI-powered insights todayβ€”ready for what's next.

An AI-powered, cloud-based ITSM platform for managing and automating service delivery across an organization.

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ServiceNow IT Service Management

Deliver resilient services to create experiences that help people work better.

An enterprise-grade, market-leading ITSM platform for automating and managing service delivery across the entire organization.

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TOPdesk

Create the ultimate service experience.

A scalable and user-friendly service management solution for ITSM, Facilities Management, and eHR.

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GoTo Resolve

All-in-one IT management and support, for all.

A unified IT management and support solution combining remote support, RMM, and a conversational ticketing help desk.

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Zendesk

Champions of customer service.

A versatile customer service and support platform used to deliver efficient, personalized client support across multiple channels.

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ManageEngine ServiceDesk Plus

IT service management software for a hybrid workforce.

A comprehensive ITIL-ready help desk software with integrated asset and project management, available both on-premise and in the cloud.

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Ivanti Neurons for ITSM

Automate and optimize IT services with a leading ITSM solution.

An AI-powered ITSM platform that provides strategic value, from service and asset management to workflow automation.

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N-able MSP Manager

From ticket to payment, faster.

A cloud-based service management and help desk solution designed to streamline ticketing, billing, and client management for MSPs.

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Jira Service Management

Unlock high-velocity IT service management.

A powerful ITSM solution for IT teams and MSPs to streamline service delivery and connect development with operations.

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EasyVista EV Service Manager

Intelligent Service Automation.

A comprehensive and flexible ITSM platform designed to automate service delivery and support digital transformation.

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ConnectWise PSA

The industry-leading PSA for TSPs.

A robust professional services automation (PSA) platform for technology solution providers to manage their business.

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Datto Autotask PSA

Run your IT managed services business with the industry's most powerful PSA.

A leading cloud-based PSA platform that centralizes business operations for MSPs, including service desk, projects, and billing.

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Kaseya BMS

The most functionally rich PSA, for less than half the price.

A professional services automation (PSA) solution designed to help MSPs and IT organizations manage service delivery and business operations.

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BMC Helix ITSM

The next generation of enterprise service management.

An industry-leading ITSM suite that leverages AI and automation to deliver intelligent, predictive, and proactive service management.

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